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Whitchurch Rd, Christleton, Chester CH3 5QL, UK – 0844 815 9001
Spa - Good: treatment good and staff friendly - Improvements: better layout, relaxation rooms, water in the spa area would improve this. Room - good: clean and tidy. Good information in room - Improvements: could do with a refresh, rooms are a bit tired Food - Good: fantastic value for money with set menu. Set menus can sometimes be a poor selection, however this was a really good choice and the food was divine. Customer service - friendly and polite throughout
Clean rooms, friendly staff, no issues at all with check in or out. Rooms are comfortable with good showers. Swimming pool was well kept, clean and not busy, didn't go to the gym but looked pretty good (as someone who goes to gyms regularly). Didn't get a chance to try the sauna but again looked pretty competent from the outside. Only downside is that the food while OK, is a tad pricy for what it is.
Whitchurch Rd, Rowton, Chester CH3 6AD, UK – 01244 335262
We arrived during storm Doris and staff were trying to find guests before a falling tree was about to crush guests cars. But during all this staff were professional and very welcoming and we're greeted by reception staff who again were welcoming and professional. We got into our room the fairfax and it was amazing clean tidy (yes there were a few defects to but so what). We had to wait to get into the spa due to the weather but when the wind calmed down we got a room call and went in all facilities were working and we enjoyed them. Dinner was amazing and the food was hot and tasty again fully enjoyed and the waiting staff were brilliant and very professional we left relaxed and happy a great night
Beautiful building, comfortable accommodation and friendly staff. Swimming pool was lovely and the gym adequate. Food was amazing.
Whitchurch Road, Christleton CH3 6AE, UK – 0845 112 6022
Absolutely loved our stay at the Cheshire Cat. Beautiful little hotel, we stayed in the annex. Clean, well furnished and decorated and has everything you need. The food was amazing and the staff there are very friendly and extremely helpful. Hopefully we get chance to stay again!
The room was lovely, set by a canal it's a picturesque location and a lovely get away. The only thing that let it down was while waiting to check in we were stood at the check in area of the bar and completely ignored by 3 members of staff that walked past us. Basic service 101 is to acknowledge your customers, even if that's just to say "someone will be with you shortly". Don't let that take away from the reasonable price and lovely rooms/location but the staff could do with some lessons on basic care.
Village Rd, Christleton, Chester CH3 7AS, UK – 01244 335422
Nice friendly atmosphere greets you as do the attentive staff. No rushing, no panic. We had drinks in the open bar area and then moved to our table in the dining room. The service was pleasant and the food fantastic. Three courses for the three of us didn't break the bank either. We will be back. Well done
Fitted us in last minute, albeit at the bar when there was one small table unused. Salad was nice but the soy and sweet chilli sauce was pretty much just soy - far too salty.
Whitchurch Rd, Christleton, Chester CH3 6AE, UK – 01244 332200
First of all, the wait was almost an hour so I was at least hoping for a good quality plate. I ordered a medium rare steak and when it arrived, I cut it open and it was all well done. Not at all what I wanted and because of the wait, I didn't want to take it back. Its appearance and taste was really burnt and especially tasted like charcoal. Apart from that all the staff were really friendly and the only reason why I'm giving it 3 stars is because they gave me a discount on it.
Beautiful place and friendly staff. Perfect location right on canal. Food was lovely. Excellent room very clean. Will definitely be staying again. I know I've rated it a five star but just one criticism soft toilet paper please
Plough Ln, Christleton, Chester CH3 7PT, UK – 01244 336096
Food quality & prices great, staff and service excellent & good range of beers & wines.
Good food. Good beer.
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