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30-36 Tarvin Rd, Chester CH3 5DH, UK – 01244 323845
Had a fault with my Tiger 800, turned out to be a difficult repair, eventually having to return to factory for the final rectification, unfortunately picking up a scratch on the tank on return. However I must say Gareth and Ben delivered outstanding customer service throughout from start to finish. I also spoke with one of the Tecnicians during repairs who was also very knowledgeable and polite. Although I did not buy my bike from Bill Smiths, in my opinion, they went above and beyond in order to return my bike in perfect condition, I think a lot of dealers would of attempted to fob me off, but not these guys. Please pass on a big thanks to all involved in rectifying the warranty issues, loving the bike again and grateful for having such a trusted dealer On my doorstep “Well Done Bill Smiths” Best regards Glyn.
Purchased my bike from here, was a smooth transaction so cannot complain. They have me booked in for work under warranty. Couldn't fit me in for my first service last year so unfortunately went elsewhere.
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